Shipping Policy
At BMBMZGBM, we strive to provide a clear and reliable shipping experience for our customers. Please review the following shipping policies before placing an order.
1. Order Processing Time
All orders are processed within 1–3 business days (Monday–Friday, excluding U.S. public holidays). Orders are not processed on weekends or public holidays.
Once your order is processed, it will be prepared for shipment.
2. Shipping Destination
We currently ship only within the United States, excluding:
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Alaska, Hawaii, Puerto Rico, and minor islands
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U.S. military bases and associated territories
Orders outside these areas cannot be fulfilled at this time.
3. Estimated Delivery Time
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United States (continental): 5–7 business days
Delivery times are estimates and may vary depending on carrier performance and unforeseen circumstances.
4. Shipping Costs
Shipping fees are calculated based on order total:
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Orders $69.99 or more: Free shipping
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Orders $0.01 – $69.99: Shipping fee $7.98
5. Customs, Duties, and Taxes
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Any applicable customs duties, import taxes, or other fees are the responsibility of the recipient.
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These charges are due upon delivery and vary by location.
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We recommend checking with local authorities regarding potential fees before placing an order.
6. Shipping Carrier & Tracking
All shipments are sent via reliable carriers. Customers can track their shipments using the following service:
17TRACK
Tracking numbers will be provided via email once your order is shipped.
7. Shipping Address
Please ensure your shipping address is complete and accurate. We are not responsible for delays or lost shipments caused by incorrect addresses.
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Any returned packages due to incorrect addresses may incur additional shipping fees.
8. Contact Information
For questions regarding shipping, delivery, or tracking, please contact us:
Email: service@bmbmzgbm.com
Phone: +1 (650) 917-0796
Address:
600 Showers Dr
Mountain View, CA 94040
United States
Business Hours: Monday – Friday, 9:00 AM – 5:30 PM (Mountain Time)
9. Policy Updates
We may update this Shipping Policy from time to time. Any updates will be posted on this page.